Effective Date: 16 August 2025

BOLIYEE FEELINGS PRIVATE LIMITED (“Boliyee”, “we”, “our”, or “us”), a company incorporated under the Indian Companies Act, 1956, operates the Boliyee mobile application and website (www.boliyee.com) (collectively referred to as the “Platform” or “App”).

This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information when you use our Platform. By accessing or using the Platform, you consent to the practices described herein.


1. Information We Collect

Personal Information (provided by you):

  • Full name

  • Email address

  • Mobile number

  • Date of birth / Age / Gender

  • Account login details (if applicable)

  • Wallet balance and transaction details

  • Information voluntarily shared during calls, chats, or interactions with Empathetic Listeners

  • Social media details (if you log in via third-party accounts)

Non-Personal Information (collected automatically):

  • Device information (model, OS, IP address, browser type)

  • Location data (if enabled)

  • Usage logs (login times, call duration, features used)

  • Cookies or similar technologies


2. How We Use Your Information

We use the collected information to:

  • Provide and improve our services (voice/video calls, wallet transactions, support features)

  • Enable in-app purchases and maintain minimum wallet balances

  • Ensure community safety by enabling reporting/blocking of users

  • Communicate with you (transaction confirmations, updates, support)

  • Enforce our Terms of Use and prevent misuse

  • Comply with applicable legal obligations


3. Sharing of Information

We do not sell or rent your personal information. We may share limited information only in the following cases:

  • With service providers (e.g., payment gateways) necessary for transactions

  • With law enforcement or authorities if required by law or to protect user safety

  • With affiliates or successors in case of business restructuring


4. Wallet & Payments

  • Users must maintain a minimum wallet balance of ₹50.

  • Purchases of wallet credits or digital goods must be made via Google Play Billing, as required by Google policy.

  • Wallet credits are non-transferable and may not be withdrawn to cash unless explicitly stated.


5. User Controls & Rights

You have the right to:

  • Access and update your personal information

  • Request deletion of your personal information (subject to legal requirements)

  • Withdraw consent for processing (may limit service use)

  • Report misuse, block users, or request account deletion via in-app tools or email


6. Safety & User-Generated Content

  • Boliyee prohibits nudity, sexual content, graphic violence, harassment, and exploitation.

  • We provide block and report features to ensure a safe environment.

  • Reported content is reviewed and acted upon promptly.

  • Violations may lead to suspension or permanent removal from the Platform.


7. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is fully secure.


8. International Data Transfers

Your information may be transferred to and processed in countries outside of your residence. By using our Platform, you consent to such transfers, subject to applicable laws.


9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.


10. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy, please contact us:

📧 Email: boliyeeapp@gmail.com
📍 Address: C-02, Mahindra Park, Narayan Nagar, LBS Road, Ghatkopar West, Mumbai


✅ Acknowledgement

By using Boliyee, you acknowledge that you have read, understood, and agreed to this Privacy Policy.